Privacy Policy

This Privacy Policy applies to the website and services operated by Summit Contracting Solutions, located at 4027 River Falls Drive, Lowell, NC, USA ("Company", "we", "us", or "our"). We operate the website available at this domain (the "Site") and provide residential contracting services in the greater Charlotte, NC area.

If you have any questions about this Privacy Policy, please contact us using the details provided in Section 10.

We collect information you provide directly to us and information generated by your use of the Site.

We use the information we collect for the following purposes:

• To respond to your estimate request and schedule on-site visits.
• To communicate with you about your project, including quotes and follow-ups.
• To send you our newsletter, if you have subscribed (you may unsubscribe at any time).
• To improve the content and functionality of our website.
• To comply with applicable legal obligations.

We do not use your information for automated decision-making or profiling, nor do we sell your personal information to third parties.

Your data is stored securely using Supabase, a cloud-based database platform. Data is stored on servers within the United States. Supabase applies industry-standard security measures including encryption at rest and in transit. Reference photos you upload are stored in a private cloud storage bucket and are only accessible to authorized team members.

We retain your data for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. Estimate request data is retained for up to 3 years for business records purposes. Newsletter subscription data is retained until you unsubscribe.

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who help us operate our website or business (e.g., our database provider, email service). These parties are contractually obligated to protect your data and may not use it for any other purpose.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via the email address on file prior to any such transfer.

Our Site may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Strictly necessary cookies: Required for the Site to function (e.g., form session data).
• Analytics cookies: Used to understand how visitors interact with our Site so we can improve it. These cookies do not personally identify you.

You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our Site.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within 30 days.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: